Avaya Partner ACS

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Overview

Reliability, simplicity, a large selection of advanced telephony features, and converged communications through “business ready” digital subscriber lines (DSLs) or fractional T1 make the PARTNER® Advanced Communications System ideal for small growing businesses. This system is designed to help meet the complex business needs facing small enterprises today-with room for growth to meet future needs.Available for more than 10 years, more than one million PARTNER systems have been sold worldwide.

Business Benefits

Converged Voice and High Speed Broadband Internet Access for cost effective e-mail, access to information, and support for eBusiness solutions.
Many included applications to simplify call answering including standard Caller ID and standard connections for answering machines, cordless sets, credit card readers and Fax machines.
Improved Customer Service: through enabling businesses to respond quickly and with quality to customers
24 x 7 x 365.
Basic call center and voice messaging capabilities are built-in.

The PARTNER® Advanced Communications Release 7 System’s processor module supports five incoming lines and nine extensions, while PARTNER Basic’s system processor module supports 3 incoming lines and 8 extensions. The maximum system configuration is 19 lines and 44 extensions, or 31 lines and 8 extensions.

PARTNER ACS systems support a wide variety of features including Caller ID (name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing, each helping employees to be more efficient and productive.