In today’s high tech world, having reliable Wi-Fi is an important part of a patron’s stay at a hotel, and having Wi-Fi is a great selling point for hotels because of its high demand. However, if your high-speed Wi-Fi solutions are slowing down after just a few guests begin logging on, guests will be dissatisfied and may begin complaining. To avoid your staff spending time trying to solve Hospitality Wi-Fi problems, make sure you find reliable high-speed Wi-Fi solutions for hotels.
While there are a number of IT companies out there, if you want the best service, you have to take a little time to look around. It’s important to see what various companies have to offer and how much they charge for their services. Keep in mind that when it comes to IT services, you get what you pay for, so it’s not always about the bottom line.
You want a company that’s going to be there for you from start to finish. Some companies will come in and evaluate your current and estimated needs to help you choose a hospitality Wi-Fi system that will work for you. When their experts come in and evaluate your needs for you, you can save money by avoiding paying for more service than you actually need and by avoiding the need for a large upgrade later if your need increases.
Problems don’t just happen from 9 to 5, and hotels certainly do not just run from 9 to 5. So what do you do if the Wi-Fi goes down unexpectedly in the middle of the night and your guest services have angry night owls calling in for help? You would be able to call your IT service, if they have customer service staff on call 24 hours. Few IT companies offer 24/7/365 services, but this is vital for hotels, who run on different hours than most businesses.
Where to Find Reliable High-Speed Wi-Fi Solutions for Hotels
ABC Tech Group offers a number of different high-speed Wi-Fi solutions, and they are sure to find one that will fit your needs. They have IT experts that can evaluate your hotel to find out exactly what your current needs are, and they have 24/7/365 tech support available so that you can call them to solve your problems any time of day or night.